By visiting this website or engaging Jur Consulting Limited, you agree to these terms. If you do not agree, please do not use the site or commission work from the practice. These terms apply together with any signed retainer letter, proposal or data handling agreement, and where a signed document conflicts with these terms the signed document prevails for that matter.
In these terms, the Company means Jur Consulting Limited, the Client means the organisation or individual that commissions work, and the Services means the advisory file management work described on the services page. A Matter means a single engagement tracked through a brief bay from opening to closing sitting. Written includes email, signed PDF and any dated note entered into the matter file.
The Company provides computer integrated systems design advisory work with an emphasis on disciplined records. The Services include engagement brief bays, client memo runs, retainer review windows, disclosure file checks, precedent lookup rounds and matter closing sittings. Each Matter is defined by a brief bay agreed before work begins, and any item not named in that bay is outside scope.
Each of the six services follows a fixed pattern of written outputs, and the brief bay names which outputs are required for the Matter. Where a Client commissions only one part of the room, for example a disclosure file check without a retainer, the brief records that narrower scope so that expectations stay aligned. The Company will not extend a narrow brief into a wider engagement without a signed change note.
The advisory work is documented continuously rather than reconstructed at the end. That choice costs a little more time during delivery, but it means a Client can ask on any working day what has been agreed, what has been delivered and what remains open, and receive an answer from the file rather than from memory.
An engagement begins with a written enquiry and a short discovery conversation. If both sides wish to proceed, the Company prepares a draft brief bay stating scope, parties, decision authority, acceptance tests, fees and the published memo calendar. Work starts only after the Client signs the brief. Verbal instructions are recorded in the file and confirmed in writing before they change scope.
The discovery conversation is normally held by telephone or video and lasts under an hour. Its purpose is to test whether the practice can add value and whether the problem is genuinely an integration problem rather than a staffing problem in disguise. Where the Company believes another kind of specialist would serve the Client better, it will say so and decline the work rather than stretch its own brief.
The Client agrees to provide accurate information, timely access to systems and staff, and a named decision maker for each domain. The Client confirms that it has the right to share any data or documentation given to the Company. Delay caused by missing access or unresolved decisions may change the delivery dates, and the Company will record such delay in the memo series.
The Client also agrees to keep the Company informed of changes in personnel who hold decision authority. A new manager who has not read the brief bay can unintentionally reverse decisions already accepted, and the resulting rework is billable under these terms. A short note to the room when authority changes avoids almost all such disputes.
Where the Client supplies test data, the Client confirms that the data is either synthetic or properly de-identified. Production extracts containing personal information should only be shared through an agreed secure channel and should never be attached to ordinary email.
Fees are set out in the retainer letter or proposal and are usually expressed as a monthly retainer plus agreed disbursements. Invoices are issued according to the schedule in the retainer and are payable within fifteen days unless the retainer states otherwise. Where a review window produces an adjustment note, the note applies from the next invoice cycle.
A retainer covers the published memo calendar and the four review windows for the quarter. Additional work requested outside that calendar is quoted separately and only begins once the Client accepts the quote in writing. The Company does not charge for a short clarifying email, and it does not pad memos to look busy.
Reasonable expenses incurred for a Matter are billed at cost with supporting receipts. Typical items are travel to a client site, third party licences arranged at client request and courier charges for physical documents. Any single expense above two hundred Canadian dollars is approved in writing before it is incurred.
If an invoice remains unpaid thirty days after its due date, the Company may suspend work after written notice and may charge interest at a rate of one percent per month on the outstanding balance. Suspension does not remove the Client obligation to pay for work already delivered and accepted.
A change to scope is handled by amending the brief bay rather than by informal agreement. The Company prepares a short change note describing the new work, the effect on dates and the effect on fees. Work on the change begins once the Client signs the note. Unsigned requests are logged but not acted upon.
Each quarter the Company runs a review window covering hours, deliverables, disclosure items and precedent refresh. The Client is invited to attend the review sitting and to sign the resulting note. If the Client does not attend, the Company issues the note and the Client has ten business days to raise an objection before it is treated as accepted.
Review windows are also the point at which precedent is refreshed. A lookup round revisits rulings made earlier in the Matter and restates them for the current team, which is particularly useful when the delivery team changes part way through a long engagement. The refreshed precedent list is attached to the review note.
On full payment, the Client owns the working documents prepared specifically for its Matter, including brief bays, memo runs, review sheets and closing notes. The Company retains ownership of its general methods, internal templates and any reusable material that does not contain Client information.
The Client may reproduce working documents inside its own organisation for ordinary business purposes, including audit and compliance review. The Client may not resell the documents or present them as its own methodology. Where the Client wishes to share a document with an external adviser, a short written notice to the Company is appreciated and normally agreed at once.
Each side agrees to keep the other side confidential information private and to use it only for the Matter. The obligation does not apply to information that is already public, that was lawfully received from a third party or that must be disclosed by law. Confidentiality survives the end of the engagement.
The confidentiality obligation covers technical material as well as commercial material. Diagrams of systems, credentials lists, export schedules and integration payload samples all fall within scope. Team members are bound by the obligation through their employment terms, and access to a Matter file is granted only to those working on it.
Where disclosure to a subcontractor is necessary, the Company obtains the Client approval first and ensures the subcontractor is bound by equivalent terms. The approval is recorded in the brief bay so that the file shows who saw what and when.
Personal information is handled as described in the Privacy Policy published at /privacy. The Privacy Policy forms part of these terms. Where a signed data handling agreement sets stricter rules, that agreement applies to the information it covers.
The Company may advise on third party platforms, but it does not control them. Uptime, security patches and licensing terms of third party systems remain the responsibility of their owners. The Company is not liable for a third party decision to change pricing, end support or remove a feature.
The Company keeps a short register of the third party platforms it has worked with and the versions in use. That register helps a Client plan upgrades, but it is not a guarantee that a platform will behave as documented. Platform owners are entitled to change their products, and the Company will advise on the practical effect when asked.
The Company provides systems advisory work and file management support. It does not provide legal advice, and nothing in a memo, brief or closing note should be read as a legal opinion. Clients who need a legal opinion should consult qualified counsel in the relevant jurisdiction.
The line between systems advisory and regulated advice can look thin in a matter that touches contracts or record keeping. Where a question requires qualified legal analysis, the memo will name the issue, summarise the factual record and recommend that the Client obtain a legal opinion. The Company does not draft contracts or opine on their enforceability.
The Company will perform the Services with the reasonable skill and care expected of a professional consultancy in Ontario. The Client accepts that advisory work depends on information supplied and on conditions outside the Company control. No other warranty, express or implied, is given beyond what the law requires.
The Client agrees to review each deliverable within ten business days of issue and to raise any concern in writing. A deliverable that is not challenged in that window is treated as accepted for the purpose of the next milestone. This rule keeps momentum and prevents late objections from reopening settled work without cause.
To the fullest extent permitted by law, the Company is not liable for indirect, incidental or consequential loss, including lost profit, lost data or business interruption. The total liability of the Company for any Matter is limited to the fees paid for that Matter in the twelve months before the claim arose.
The limitation applies to the aggregate of all claims connected with a Matter, whether framed in contract, tort, statute or otherwise. It does not limit liability for fraud, wilful misconduct or any matter that cannot be limited under Ontario law. The parties agree that the limitation reflects a reasonable allocation of risk given the fees charged.
The Client agrees to indemnify the Company against claims arising from data or materials supplied by the Client that the Client did not have the right to share, or from instructions that breach a third party right. The Company agrees to notify the Client promptly of any such claim.
Either side may end a retainer by giving thirty days written notice. The Company may end an engagement immediately if fees remain unpaid after notice or if continuing would require conduct that is unlawful or unethical. On termination the Company completes a closing sitting for work already performed and issues a final invoice.
On termination the Client remains responsible for fees for work performed and accepted up to the effective date. The Company hands over working documents for which it has been paid and retains a copy of the matter file for the retention period described in the Privacy Policy. Credentials created during the engagement are transferred and then rotated by the Client.
Neither side is liable for delay caused by an event beyond reasonable control, including natural disaster, network outage affecting a region, civil disruption or a public health order. The affected side will notify the other promptly and the delivery dates will be adjusted by the length of the delay.
If the delay lasts more than sixty days, either side may terminate the affected portion of the Matter by written notice without penalty beyond fees for work already performed. Documents prepared up to that point are handed over against payment, and the matter file is closed with a short note recording the reason.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have exclusive jurisdiction over disputes, unless the parties agree in writing to another forum.
The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms. Any dispute about the meaning of a word in these terms is to be resolved by reading the term in its ordinary English sense before resorting to technical rules of construction.
Before starting formal proceedings, the parties will meet within fifteen business days to discuss the issue in good faith. If the meeting does not resolve the matter, either side may propose mediation in Toronto. Only after mediation fails may a party begin legal proceedings, except where urgent relief is needed.
The parties will exchange a short written summary of the dispute before the good faith meeting so that the discussion is productive. Any mediation fee is shared equally unless the mediator recommends otherwise. While a dispute is under discussion, both sides continue to meet ordinary obligations that are not themselves in dispute.
Formal notices must be in writing and sent to the addresses recorded in the brief bay. Email notices are effective on the next business day if sent to clients@jurconsulting.lat for the Company, or to the Client contact recorded on file. The parties will update contact details promptly.
These terms, the Privacy Policy and the signed brief bay together form the entire agreement for a Matter. Earlier proposals and conversations do not override them. A change to these terms only takes effect when published on this page with a new date.
The brief bay is the operative document for scope and dates, while these terms supply the general framework that applies to every Matter. Where a Client requires its own purchase terms as a condition of doing business, the Company will review them and, if acceptable, attach them as a schedule so that both documents are visible in one place rather than hidden in different systems.
If a provision of these terms is found invalid or unenforceable, the remaining provisions continue in force. The invalid provision will be replaced by a valid provision that comes closest to its original commercial intent.
The Client may not assign a Matter without written consent. The Company may assign its rights and obligations to a successor organisation that agrees to honour these terms, and will notify the Client in writing before any assignment takes effect.
Questions about these terms may be sent to clients@jurconsulting.lat or raised by telephone at +15822634345 during business hours. Written questions receive a reply within two business days.